Terms of Service

Effective Date: August 6, 2026

Welcome to PODS | Pet Odor & Disinfection Solutions ("PODS," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, and online store.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation of the website or the experience of other users.

You agree not to:

  • Use the website for any unlawful activity.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Copy or reproduce website content without permission.

  • Misrepresent your identity when communicating with us.

We reserve the right to suspend or restrict access for users who violate these Terms.

Products and Services

PODS provides professional odor elimination, disinfection solutions, consultation services, facility support, training, and related products for animal care facilities.

While we strive to provide accurate product information, descriptions, pricing, and availability, errors may occasionally occur. We reserve the right to correct inaccuracies and update information without prior notice.

Availability of products and services may vary.

Consultation Services

Consultations are intended to help evaluate facility needs and recommend appropriate products, protocols, and solutions.

Recommendations are based on the information available at the time of consultation and should not replace professional veterinary, medical, environmental, or regulatory advice where applicable.

Implementation decisions remain the responsibility of the customer.

Orders and Payment

When purchasing products through our website, you agree to provide accurate and complete billing, shipping, and payment information.

Prices are subject to change without notice.

We reserve the right to:

  • Refuse or cancel orders

  • Limit product quantities

  • Correct pricing errors

  • Decline transactions suspected of fraud

Orders are considered accepted only after confirmation by PODS.

Shipping

Shipping times are estimates and may vary depending on product availability, carrier delays, weather, or other circumstances beyond our control.

Risk of loss transfers according to applicable shipping terms once products have been delivered to the carrier.

Returns and Refunds

Returns and refunds are governed by our Return Policy.

Products that have been opened, used, contaminated, or damaged after delivery may not be eligible for return unless required by applicable law.

If you experience an issue with your order, please contact us promptly so we can assist you.

Product Use

Customers are responsible for using all products according to:

  • Product labels

  • Manufacturer instructions

  • Safety Data Sheets (SDS), when applicable

  • Local, state, and federal regulations

Improper use, misuse, or failure to follow instructions may reduce product effectiveness or create safety risks.

PODS is not responsible for damages resulting from improper handling or application of products.

Intellectual Property

All content on this website, including:

  • Logos

  • Graphics

  • Icons

  • Images

  • Product descriptions

  • Written content

  • Videos

  • Website design

is the property of PODS or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

PODS does not control or endorse these websites and is not responsible for their content, policies, or business practices.

Accessing third-party websites is at your own risk.

Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, PODS disclaims all warranties, whether express or implied, including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or completeness of information

We do not guarantee uninterrupted or error-free website operation.

Limitation of Liability

To the fullest extent permitted by law, PODS shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of this website

  • Product purchases

  • Consultation services

  • Website interruptions

  • Data loss

  • Business interruption

  • Lost profits

Our total liability for any claim relating to products or services shall not exceed the amount paid for the applicable product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless PODS, its employees, officers, affiliates, and representatives from any claims, damages, liabilities, or expenses resulting from:

  • Your use of the website

  • Your violation of these Terms

  • Your misuse of products or services

  • Your violation of applicable laws

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Changes to These Terms

We may update these Terms of Service from time to time.

Any revisions become effective upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State in which PODS is headquartered, without regard to its conflict of law principles.

Any legal action arising from these Terms shall be brought in a court of competent jurisdiction within that state unless otherwise required by law.

Contact Information

If you have questions regarding these Terms of Service, please contact us.

PODS | Pet Odor & Disinfection Solutions

see our contact page

Website: www.podsvan.com