Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. To discuss your return please contact dan@podsvan.com.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dan@podsvan.com and send your item to:  Podsvan
15887 N Gray Road
Westfield, IN 46062

Shipping returns

To return your product, you should mail your product to:

Podsvan
15887 N Gray Road
Westfield, IN 46062

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Need help?

To discuss your return please contact dan@podsvan.com. or call us at 1-463-900-4567